• reservaciones@hotelsocaire.com
  • 981 811 2130 / 981 127 1732
  • Calle 57 #17 col. Centro C.P. 24000 Campeche, México.

Reservation and Cancellation Policies

Lodging Reservation and Cancellation Policies

RESERVATION :

  • 50% of the payment is required to confirm the date 30 days in advance of the event, to assure
    all services. The remaining 50% must be paid 15 days before it.

 

CANCELLATION AND NO SHOW:

  • The total payment is refunded up to 30 days in advance of each session. Cancellations up to 25 days in advance per session, will be penalized with 25% of the advance.
  • Cancellations to 20 days in advance payment, is penalized with 50% of the advance payment to cover all expenses incurred.
  • Cancellations with 15 or less days in advance payment of the arrival of the group, will NOT be refunded and will be subject to cover the expenses generated by the amounts to the total payment of internal and / or external services that have been contracted for the realization of the event.
  • NO SHOWS generated will not be refunded and will require notification to the Hotel within 12 hours of the use of the available room for better control of the room list.

Event Reservation and Cancellation Policies

RESERVATION:

  • For the periodicity scheduled for the realization of the some events, OPERADORA KOOKAY commits to provide adequate space for the realization of the event, in case of remodeling work or changes in the places established herein.
  • 50% of the payment is required to confirm the date 25 days in advance of the event, to assure
    all services. The remaining 50% must be paid 15 days before it.

CANCELLATIONS:

  • The total advance payment is refunded up to 25 days in advance. Cancellations to 15 days in advance will be penalized with 25% of the advance.
  • Cancellations to 10 days in advance, is penalized with 50% of the advance to cover all expenses incurred.
  • Cancellations 7 days or less in advance of the event, will NOT be refunded and will be subject to cover the expenses generated by the amounts to which the total payment of internal and / or external services that have been contracted for the event.

BUSINESS INFO:

  • OPERADORA KOOKAY S DE RL DE CV
  • R.F.C. OKO120416 TZ5
  • CALLE 57 No. 17 ENTRE 12 Y 14 CENTRO. C.P. 24000.
  • SAN FRANCISCO DE CAMPECHE, CAMPECHE.

 

BANK INF:

  • BANCO SANTANDER (MEXICO) S.A.
  • CUENTA E-PYME 92-00214999-4
  • CLABE 014050920021499949
  • SUCURSAL: 5091
  • SUC. PRINCIPAL CAMPECHE

VALIDATION:

This quote is valid for 5 calendar days, according to this date, since it is very important to have the signature of both parties to give it a CONTRACT validity, in order to proceed with blocking the established date, in accordance with the amounts of advances required to confirm the realization of the Event.